Support & Help

Support & Help Center

Need help with the SKDV Mission app? We're here for you. Use any option below to ask a question, report a problem, or request support — and see the FAQs for quick answers.

Contact Support

Email: support@kdvmission.org
We respond to every support request, usually within 1–2 business days.

In the app: open the app and go to Profile → Support to submit a request directly to our team.

Other channels:

Frequently Asked Questions

How do I create an account or sign in?

Open the app and register with your mobile number. You'll receive a one-time password (OTP) by SMS to verify your number and sign in.

I didn't receive my OTP. What should I do?

Wait a few seconds and tap “Resend OTP”. Make sure you have network signal and entered the correct number. If it still doesn't arrive, email support@kdvmission.org and we'll help.

How do I read the daily Doha, listen to Bhajans/Aarti, or watch discourses?

Open the Home or Doha tab for the daily Doha. Bhajans and Aarti are in their sections with a built-in audio player, and discourse videos play inside the app.

What are Karma Points and Daily Tasks?

Completing spiritual activities — reading a Doha, listening to a Bhajan, taking the quiz, or making a daily commitment — earns Karma Points and keeps your daily streak. You can track them on the Home screen.

How do I save content for offline use?

Tap the download / offline icon on an article, Doha, or audio track to save it to your Library for offline access.

How do I change the app language?

Go to Profile → Settings and choose Hindi or English.

How do I delete my account or my data?

Email support@kdvmission.org from your registered email address and we will process your account and data deletion request.


सहायता एवं सामान्य प्रश्न

SKDV Mission आप के बारे में सहायता चाहिए? नीचे दिए किसी भी माध्यम से हमसे संपर्क करें — प्रश्न पूछें, समस्या बताएं या सहायता प्राप्त करें।

ईमेल: support@kdvmission.org (1–2 कार्यदिवस में उत्तर)
आप में: Profile → Support से सीधे अनुरोध भेजें।

खाता कैसे बनाएं / साइन इन करें?

मोबाइल नंबर से रजिस्टर करें; SMS पर आए OTP से सत्यापित करें।

OTP नहीं मिला?

“Resend OTP” दबाएं, नेटवर्क जाँचें; फिर भी समस्या हो तो support@kdvmission.org पर ईमेल करें।

खाता/डेटा कैसे हटाएं?

अपने रजिस्टर्ड ईमेल से support@kdvmission.org पर अनुरोध भेजें।